Shipping Policy

Shipping Policy

Thank you for shopping with NAKED. We are dedicated to ensuring a smooth and reliable shipping experience for all our customers within the United States.

Order Processing

All orders are processed within 1-2 business days, Monday through Friday, excluding holidays.

Estimated Shipping Time

Shipping to addresses within the United States typically takes 5-10 business days after processing.

Please note that these delivery times are estimates and may vary due to carrier service, weather conditions, or other unforeseen factors.

Shipping Costs

Shipping fees are calculated based on your order details and will be displayed at checkout.

Return and Refund Policy

If you wish to return an item, you may do so within 30 calendar days from the date you received your order.

Customers are responsible for the cost of return shipping unless the item received is defective, damaged, or incorrect.

Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

Order Cancellations

Orders can be canceled within 12 hours of purchase. After this window, we may have already begun processing your order.

Address Accuracy

Please ensure your shipping address is accurate during checkout. We are not responsible for delays or lost packages resulting from incorrect or incomplete address information.

Tracking Information

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Contact Us

If you have any questions or concerns regarding your order or shipping, please contact our customer service team at thaithienluonggz614@gmail.com.